Clickatell Powers Santam Innovative Insurance Fraud Alert Service
Just What Call Centers Need: Cost Savings, Fraud Reduction, Customer Service Excellence Redwood City, US: June 23, 2008 – Clickatell, leading provider of global mobile messaging, today announced its partnership with Santam, South Africa’s leading short-term insurer, to provide a text-based fraud reporting channel, as well as improved results from Clickatell-powered Santam call center using SMS text alerts for claims processing. Jerry Chetty, Head of Forensic Services at Santam, says, “The main reason behind this...