Installation issues

Due to the way it uses the frequency spectrum, ADSL deployment present some issues. It is necessary to install appropriate frequency filters at the customers premises, to avoid interferences with the voice service, while at the same time keeping care to keep a clean signal level for the ADSL connection.

In the early days of DSL, installation required a technician to visit the premises. A splitter was installed near the demarcation point, from which a dedicated data line was installed. This way, the DSL signal is separated earlier and it's not attenuated inside the customer premises. However, this procedure is costly, and also caused problems with customers complaining about having to wait for the technician to perform the installation.

As a result, many DSL vendors started offering a self-install option, in which they ship equipment and instructions to the customer. Instead of separating the DSL signal at the demarcation point, the opposite is done: the DSL signal is "filtered off" at each phone outlet by use of a low pass filter, also known as microfilter. This method does not require any rewiring inside the customer premises.

A side effect of the move to the self-install model is that the DSL signal can be degraded, especially if more than 5 voiceband devices are connected to the line. The DSL signal is now present on all telephone wiring in the building, causing attenuation and echo. A way to circumvent this is to come back to the original model, and install one filter upstream from all telephone jacks in the building, except for the jack to which the DSL modem will be connected.

Since this requires wiring changes by the customer and may not work on some (poorly designed) household telephone wiring, it is rarely done. It is usually much easier to install filters at each telephone jack that is in use.